The Courage to Create: Dare to Dream with Britta Miano

The Courage to Create

Innovation rarely begins with perfect conditions. More often, it begins with curiosity, learning, and the courage to take the first step. Neuroscience shows that when we embrace new experiences and challenge ourselves to learn, the brain forms new neural pathways, strengthening our capacity for creativity, problem-solving, and growth. Every small step forward literally reshapes the brain, turning possibility into progress.

This season is a tribute to Fred our mascot whose inspiration came from our CEO’s grandfather and to every person who has ever started with nothing more than an idea.

I Love Learning Podcast, S4 EP8: Britta Miano

AI is changing the way we work, and it’s happening fast. But after my recent conversation with Britta Miano, I keep coming back to one thought: the more technology advances, the more important our humanity becomes.

Britta and I talked about AI, innovation, leadership, and her own journey of stepping into something new. What I loved most was her perspective on using AI not to replace people, but to give people more time to do the things that actually require us to be human—to listen, create, build relationships, and lead.

We also talked about something that has always mattered to me: people want to feel seen and heard. Britta shared how important it is for leaders to actually talk to the people doing the work, listen to what they have to say, and then do something with that information. It sounds simple, but it can have such a powerful impact on culture. And maybe that’s where kindness and innovation really come together.

We can embrace AI, learn new technology, become more efficient, and try things we’ve never tried before without losing the human connection along the way. Britta also reminded me that we don’t have to know everything before we start. She’s learning AI every day, asking questions, experimenting, and getting comfortable with not always knowing what comes next.

I think there’s a lesson in that for all of us. Keep learning. Stay curious. Be willing to try. And as the world around us becomes more automated, make sure we’re still making time to be human.

That may be one of the most important kinds of innovation there is.

Check out this week’s episode:
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